FAQ

Do you allow drop-ins?

Yes, we definitely allow drop-ins. Your first class is only $10, and for VicSpin this includes indoor cycling shoes for your first class. To reserve your spot in advance, you simply purchase your session online and book your spot.

If I buy a package, can I use it for any type of class?

The great advantage of our packages is that they can be used for any VicSpin, BodyBarre MVMNT, VicPilates, or Gravity class so you can mix it up for maximum variety, inspiration, and balanced fitness.

How do I sign up for a class?

Simply click on the Buy to purchase a single class or package. You will then register yourself in our system and be able to reserve your spot in advance on this site or on our app.

When can I sign up for a class?

The booking window opens up each Sunday at 5 pm for you to book classes through the following Monday.

Do you have an App?

We sure do!  You can download it by searching “Victoria Park” on the Apple App Store or the Google Play store. If you don’t have an account, simply create one on our Website.  You can then use the app to view the schedule and instructors, book classes, and view your account details. Note that your app login will work on the website and vice versa.

Are your classes suitable for all levels?

Beginners, pros, and all levels in between are welcome. You can always go at your own pace in our classes.  Only our advanced Pilates reformer classes require an instructor referral for entry.

Can I get in great shape simply by eating brownies?

How we wish this were true. We do our best to make our classes so inspirational that some do consider it an even better experience than eating brownies (or at least better than gluten-free brownies).

How old do I have to be to take a class?

Our classes are open to anyone 17 years of age or older.

What do I need to bring?

Check out the Your First Ride section of this site by clicking here for everything you could want to know to be ready for your first VicSpin ride. For BodyBarre MVMNT classes, you may want to bring barre socks (which we sell in studio) if you don’t want to be barefoot for class.

For VicSpin, do you rent shoes and towels?

We provide complimentary towels and offer a $2 (tax-included) shoe rental (complimentary for Health Club members.)  Riders are welcome to bring their own shoes with SPD cleats.

Do you offer an Unlimited Membership?

We offer a monthly membership which includes unlimited use of our Health Club training centre, executive locker rooms with steam, sauna,and cold room, as well as access to our group fitness classes and unlimited VicSpin, VicPilates, BodyBarre MVMNT, and Gravity classes for only $245 per month for adults and $195 for young adults (under 27 years of age).

How long before class should I arrive?

Please give yourself time to find parking and then arrive at reception about 15 minutes before your class. This gives you time to check in at the front desk, get changed, grab some water, and get ready. If there is a wait list for the class, we will release your spot 4 minutes before the class if you have not checked in.

How does the Wait List work?

When a class reaches capacity, the next client is automatically added to the waitlist. The waitlist has a maximum of eight people. Once a spot opens up, the first person on the waitlist is added to the class and receives an email confirmation. You can view the classes you are waitlisted for in the “my waitlist” tab on our app. If you are then added to the class, it will appear on your “my classes” tab of the app.

What should I do if I need to cancel or reschedule a class?

You can cancel or reschedule online if you do so 12 hours before a VicSpin class or 24 hours before a VicPilates or BodyBarreMVMNT class. If you need to cancel or reschedule after these grace period, the class will be charged to your package. For clients with an unlimited package, you will be charged a $15 no-show fee.

Can I share a class packages?

Packages are only for one individual and not to be spilt.

Can I have a private event at Victoria Park?

Victoria Park has hosted memorable special events from birthdays, to bachelorette parties, to corporate events. These can incorporate any of our fitness classes, spa services, and Trout Lake catering services. Just click here to make an inquiry.